Privacy Policy
Who We Are
Y-Factor Marketing (“Y-Factor,” “we,” “us,” or “our”) is a strategic marketing collective operating across the UAE and the GCC region. Our registered contact is [email protected]. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.
Information We Collect
Information you provide directly: When you submit an inquiry through our contact form, we collect your full name, company name, email address, industry, and any details you share in your project brief.
Information collected automatically: When you browse our website, we may collect your IP address, browser type, device information, pages visited, and time spent on the site through standard web analytics tools (such as Google Analytics).
Communications: If you contact us by email or phone, we retain records of that correspondence.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and evaluate potential project partnerships
- Understand your business needs and tailor our approach accordingly
- Send relevant updates, insights, or proposals — only when you’ve indicated interest
- Improve our website performance and user experience
- Comply with applicable legal obligations
We do not use your data for unsolicited mass marketing or sell it to third parties.
Sharing Your Information
Y-Factor does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Service providers: Trusted tools and platforms (e.g., email services, CRM, analytics) used strictly to operate our business, bound by confidentiality
- Legal compliance: Where required by applicable UAE law or regulatory authority
- Business transitions: In the event of a merger, acquisition, or restructuring, with appropriate data protection commitments
All client project information is treated with strict confidentiality and is never disclosed without prior written consent.
Data Retention
We retain your contact and inquiry data for as long as necessary to respond to your request and manage any ongoing relationship. If no engagement follows, we typically delete or anonymize inquiry data within 24 months.
Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic. These include:
- Essential cookies: Required for the site to function properly
- Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics)
You may disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at [email protected].
Third-Party Links
Our website may contain links to third-party websites, including client and partner pages. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While no system is entirely foolproof, we take your data security seriously.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions or requests: Y-Factor Marketing 📧 [email protected] 📞 058 600 5776